Who owns AAFES? What is the PX’s return policy? Where does the exchange’s “profit” go? A couple of clicks through the “blogosphere” are all it takes to find a wealth of questions regarding the 112-year-old military command troops and their families know as the Army & Air Force Exchange Service (AAFES).
“When I see some of the concerns and misinformation posted online or sent through our comment program, I worry that the military community isn’t getting the information it needs to know what AAFES is and why it is a critical part of military Families’ benefits,” said AAFES’ Chief of Corporate Communications Lt. Col. Dean Thurmond. “Seeing the same questions repeatedly made it clear that the organization had to do a better job of making information concerning benefits, structure and mission easier to find and understand.”
To ensure authorized shoppers, and the American public, are up-to-date with policies and information concerning the Department of Defense’s oldest and largest exchange service, AAFES has unveiled a revamped “Mission, News & More” page at www.aafes.com.
Content rich and easy to navigate, the updated page contains the latest news, recalls and facts pertinent to AAFES, as well as a history overview, leadership bios, contact information, video clips and more. “We gathered all of these tools and put them in front of the firewall to ensure anyone who wants to know more about the exchange can find it with just a few clicks of the mouse,” said Thurmond. “Now, one stop is all it takes for current and future vendors, shoppers and associates to find accurate, up-to-date information concerning AAFES.”
Anyone can access the new and improved “Mission, News & More” page by clicking the red box on the top right hand side of the AAFES homepage at www.aafes.com.